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Welcome to our slackline shop!

Unforunately we do not provide english version of the store so far. This is mainly because of our work being focused on developement and introducing new products. However if you are interensted in our offer please read following tips.

SHOP

The best way to work with the shop is to use google translator. It is far from perfect but should help you orientate what is what. If at any time you get lost or you are not sure about translation just send us email at shop@slackhouse.pl.

PRICES

All prices in our online store are given in polish zloty (PLN or zł). If you would like to know prices in any other currency let us know.

ORDERS

For those patient enough: you can use google translate and go through automatic order process. Our system will send you confirmation email in polish at the end. Despite this we will send you another email in english asap to confirm your order and payment method.

If you are not sure about automatic ordering process just send email at shop@slackhouse.pl with product names and quantities. We will prepare the order summary in currency you want and send you back for acceptance.

PAYMENT

There are two main possibilities of payment:

PayPal

With PayPal you can pay directly in PLN without concerning about exchange rate. You can choose it either as one of payment methods in order form or wait for us to send you Payment Request.

Traditional bank transfer in EUR (SEPA system).

If you want to pay in EUR with traditional bank transfer let us know about that. We will tell you how much EUR equals your order in PLN.

Please do not use Google currency exchage rate for EUR transfers because it does not reflect real bank buy-sell spread. Usually real exchange rate for us is lower that average showed by Google so you can underpay the order.

Transfer data:
IBAN (for PLN): PL05 1750 0012 0000 0000 2888 0987
IBAN (for EUR): PL67 1750 0012 0000 0000 3505 3727
SWIFT: RCBWPLPW (Raiffeisen Polbank)
NAME: Slackhouse Sp. z o.o.
ADDRESS: Czeremchy 11 91-866 Lodz, Poland
TITLE: (order id)

You can also choose other payment method like TransferWise but please make sure we get enough money for your order.

SHIPMENT

TIME

We do our best to pack your order as soon as we receive payment (sometimes even before that 😉 ) and pass it into the shipment. The rest depends on speditor you choose and how fast they work.

COSTS

In international shipment costs heavily depend on package weight (and dimensions!). Also destination country makes difference – even inside EU. Because of that we calculate prices individually for every order. Default shipping price in our automatic order system is 100 PLN. Depending on order size actual cost can be lower or higher.

METHOD

We provide two basic ways for international shipment: traditional post and UPS/DPD spedition. Traditional post is slower and limited to 20kg but sometimes much cheaper. UPS and DPD are faster, safer and allow packages up to 70kg. We check each of these three speditors prices and give you possible alternatives.

At any time with questions, problems and support mail us at shop@slackhouse.pl.

Have fun! :) SHS Crew